August 18, 2025 Release Notes

Workia Release Notes (20250815.3)

New Feature - Restricted Access Cases

• You now have the ability to restrict access to cases, limiting visibility only to designated users, including mobility and collaborators. This feature ensures greater control over case security when necessary. Once a case is designated as restricted access, you can easily share it with others and see who else has access.
• Groups have also been added so that you can share access with a group of users instead on individually. The new groups feature will also be added to other areas such as ticket and checklists in the near future.

Product Improvements

• Performance improvements have been made to increase the overall speed of Workia and to improve reports.

• You can now link a trip to a case when importing trips.