May 19, 2025 Release Notes

Workia Release Notes (20250516.4)

General Improvements:

• You can now use email templates in tickets - helping to automate and standardise replies in tickets.

• Updated company documents to display the specific type of document or template.

• Introduced three new cost estimate line items related to storage of employee goods:
  - Long Term Storage
  - Storage in Transit - Origin
  - Storage in Transit - Destination

Workia Mobility Mobile App

• Users can now login using their SSO credentials when enabled in their account;
• New green theme for those who like green a lot: Sprout is now available;
• Improved Japanese translations;
• Users can now remove contacts from Approvals, Case Contacts
• Added a new page to be displayed when the user device is experiencing network issues
• Introduced the new logic for Documents shared with Employee, users can now choose who can see Documents.
• Fixed various issues related to annual penetration testing.
• Fixed an issue of not see your username on the Home page in some cases;
• Solved an issue where users could filter Cases by deactivated case types;
• Solved an issue causing the same file to be uploaded twice when dropping multiple comments;
• Solved an issue where Automation push notifications would not redirect correctly to Mobility Case
• Android: fixed an issue causing the splash page to be displayed oddly stretched;

Workia Employee Mobile App

• Employees can now login using SSO, when enabled in their account;
• A new green theme: Sprout is now available;
• Users can now manage the links displayed in their footer from their Settings;
• Added a new page to be displayed when the user's device is experiencing network issues.
• We’ve update the app to make sure that the new documents security settings apply to the Employee Mobile experience: Only documents tagged as visible to employee are visible. All documents uploaded by the Employee are now set as visible to the Case + Employee.
• Fixed various issues related to annual penetration testing.
• Solved an issue where completed Tasks were not always refreshing correctly when navigating through tabs.

Fixes:

• Fixed issues on several date fields related to time zones not being respected.
• Fixed an issue where cases were not reflecting the correct case data on initial screen load when using search to navigate.
• Fixed various issues related to annual penetration testing.
• Updated document count indicators to accurately reflect the documents accessible based on user roles.