Workia Release Notes (20251223.2)

Product Improvements

• Improved the performance of the program management dashboard.
• Mercer data has been updated with the latest values.

Fixes

• Fixed an issue where incorrect email addresses were generated by the ticket merge tag in email templates.

Workia Release Notes (20251219.5)

Product Improvements

• Improved handling of email processing when attachments are included, ensuring that emails are processed faster.

Fixes

• Fixed an issue where decimals were showing on the calculations list.
• Fixed an issue where the Managed Service & Social Security icon was not displaying on the case screen when the default service was selected.

Workia Release Notes (20251212.3)

Product Improvements

• We have introduced a feature that supports batch creation of service orders, as a one time event, for when you move to Workia and want to connect all your existing cases to the existing cases in vendor systems.

Fixes

• Fixed an issue where email templates could not be selected when selecting reply all to an email.
• Fixed an issue where it was possible for duplicate tickets to be created when using the ticket creation email.
• Fixed an issue with expense violations not refreshing immediately when updating settings.

Workia Release Notes (20251205.6)

Product Improvements

• Equus tax engine updated to 25.6 (you need to be logged into Workia to view this link - search for Equus tax engine updates from the help center in the app.)
• Improved the results of AI generated reports and added the ability to select what type of report you would like.
• Updated expense report comments to include employee visibility.
• Enhanced the dashboard to recognize new case status values, including "Extended" and "Repatriating."
• Updated email templates to prevent words wrapping at the end of a line.
• Added new line items for Taxable and Non-Taxable Non-Cash Benefits.

Fixes

• Fixed an issue where the audit logs were not being saved.
• Fixed an issue where unselected data points were being sent to suppliers during initiation.

Workia Release Notes (20251128.3)

Product Improvements

• You can now reply and forward emails when viewing an email that was created from a thread (Previously, reply all was the only option.)
• It's now free to use flex choices in initiations - the cost estimate credit is no longer decremented when users create choices.

Fixes

• Fixed an issue where users could not select approvers if they lacked a user profile.
• Fixed an issue causing the Employee List to not redirect correctly to the selected case.
• Fixed missing translations for comment mention notifications across multiple languages.

Workia Release Notes (20251114.3)

Product Improvements

• We have changed the way sub-menus show, to make them more visible:

• Added new service types of Social Security and Managed Service to the supplier directory.
• The tickets screen now automatically filters out closed tickets to reduce clutter. You can show them again by changing the filter.
• If you have updated expense violation rules, you can manually apply them to existing expenses.
• Collaborators can now view and manage their own expense reports.
• PDF expense receipts can now be uploaded.

Fixes

• Fixed an issue that caused approvers with specific roles to be unable to approve approvals.
• Corrected the behavior of the compensation calculation reason field to ensure it saves and displays correctly.
• Fixed issues with supplier initiation data not being respected when unchecked.

Workia Release Notes (20251114.3)

Product Improvements

• You can now designate a case status as "Repatriating" when it is in the process of repatriation. This new status will be displayed in the case status list, allowing for better tracking of cases in this phase.
• You can now add reasons for changes (e.g. Promotion) in the header of Compensation Calculations.
• Cost estimates and compensation calculations can now be copied, making it easier to create variants.
• Improved the cost estimate and compensation calculation header to display the template used to create the calculation.
• Improved Global Search logic to consider cases as more relevant.

Fixes

• Resolved an issue that created multiple cost estimates when using the back button on the browser after creating an estimate.
• Fixed a bug related to email integration that did not notify users when the email sending session had expired.
• Addressed a problem with Mercer calculations where rent and utilities amounts were incorrectly displaying annual values instead of monthly values.

Workia Release Notes (20251107.8)

Product Improvements

• Cost estimates and compensation calculations have been consolidated into a single 'Calculations' section within a case.

• We improved the performance of the application loading on page refreshes.
• You can now select a default compensation calculation template for each case type.

Fixes

• Fixed an issue with expenses in dark themes,
• Fixed an issue with approval decision emails not being sent.
• Fixed an issue with display of tax costs that were appearing twice.

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Workia Release Notes (20251031.6)

New Feature: Expense Management

Expense management is now live! Employees can easily create and submit expenses through the Workia Employee mobile app, by simply taking a photo and the app will magically fill in the details.

• Submitted expenses are routed for review and approval based on your rules, helping mobility teams monitor and reconcile costs associated with each relocation case.
• Mobility can also add new expenses manually from the expense list, or import them in bulk.

Product Improvements

• The "Shared with me" feature has been added for Admin, Mobility, and Collaborators to easily view shared items. You can access this page by clicking on your profile icon and selecting the new menu item.

• Improvements have been made for bringing your own data when using Mercer data.
• New tax positions have been exposed for Italy.

Fixes

• Fixed an issue with passport scanning on Android devices.
• Fixed issue preventing full cost estimates from being displayed in the planner.
• Fixed an issue related to reporting on cases when employee is the root data source of the report.

Workia Release Notes (20251024.6)

Product Improvements

• We have added a new cost estimate template for Domestic Permanent Transfers.
• Stakeholders can now view approvals where they are an approver on the Shared with Me screen.
• Cost Estimates can now be associated with another approval when the original approval has been canceled.
• You can now send compensation calculations for approval.

Workia for Outlook
v1.0.2 available from 25 October 2025

• A new Overview page is now available, this page lists the most relevant activities for the user, featuring 4 sections: Upcoming events, Tickets to Solve, Alerts, My Active cases.
• We've added support for Simplified Chinese.
• We fixed an issue with T&Cs not appearing for a new user.

Fixes

• Fixed an issue where collaborators could not see cost estimate details linked to an approval.
• Fixed an issue allowing additional fields in initiations to create new contacts twice.
• Fixed an issue where tax calculations where not showing in calculations when the tax value was nil.